Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
North Jersey Community Bank Launches Mobile Banking Service
North Jersey Community Bank just launched mobile banking for customers with personal banking accounts. This new service will enable NJCB customers to access their personal banking accounts via cell phones and handheld devices. Additionally, mobile banking will allow NJCB to tap into the newest generation of customers – those who may never step into a branch, but are looking for a customer-focused bank for all their banking needs.
Mobile banking applications have been developed specifically for those who use the Android, Blackberry, iPhone, and iPad platforms, however, the service will be accessible to all service providers and phone models with an Internet connection.
“Mobile banking provides an innovative, convenient way to bank for our customers on the go,” said Frank Sorrentino III, Chairman and CEO of NJCB. “In this fast-paced, connected world, NJCB is demonstrating its commitment to meeting our customers’ evolving banking needs by offering the latest technology, providing a hassle-free way to manage accounts, and the opportunity to bank from any place they desire.”
NJCB’s customers who bank online will be able to utilize the mobile service to access their accounts to check balances, view transaction history, pay bills and transfer funds internally. Current personal banking customers can request access to mobile banking by logging onto NJCB’s online banking portal, where they can register their device and set up their secure information.
“Mobile banking is a convenient, secure, and easy-to-use method of banking that enables our customers to access their accounts from the palm of their hand. We have developed a safe and secure platform for our mobile banking program and are thrilled to provide this solution to our customers who want the option to bank through their iPad, cell phone or PDA,” said Sorrentino.
NJCB offers a range of financial services for both personal and business customers, and provides other banking products and services, including mortgages, home equity loans and lines of credit, as well as a wide selection of commercial services.
Source: PRNewswire