Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
How Apple Disrupts Mobile Payments
By utilizing the fingerprint-sensing technology from its AuthenTec acquisition, Apple could easily turn the world of mobile payments on its head. Just imagine the possibilities of simply using your iPhone and your fingerprint to pay for everyday life. Such a move would revolutionize the mobile payment experience, which currently remains a challenge for users. Presently, entering your billing and payment information from a mobile device is somewhat onerous.
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