Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
Usablenet
Usablenet works with Fortune 500 companies to extend their web site to any customer, via Mobile, Facebook shops, Apps, Kiosks and Assistive versions.
Usablenet makes sure customers can access any aspect of a company’s website from wherever they are, without requiring client resources.
Usablenet powers over 185 clients, allowing them to comprehensively support their customers on a variety of platforms.
Founded in 2000, Usablenet is based in New York City, London and Italy.
Usablenet Mobile allows client customers to buy products or services, get information, and get support via any mobile phone anywhere. This means putting the decision of when and where to buy client product in their customers’ hands, literally, and in so doing, capture the enormous value of the mobile world.
Source: Usablenet