Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
Mobile Payments in Afghanistan
When someone in a far-flung rural mountain village in Afghanistan wants to transfer money to family in another part of the country, there are few conventional banking options. A new text-based payment service, backed by the country’s banks and telecom providers, now offers a simpler, more convenient alternative.
In 2008, telecommunications company Vodafone and Roshan, an Afghan telecom provider, teamed up to launch a mobile-phone payroll service called M-Paisa for the Afghan National Police. Now M-Paisa has been expanded so that anyone with a mobile phone and an M-Paisa account can transfer money across the country for a small fee.
via Technology Review.