Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
REPORT: Mobile Payments 2015: Driving the Uberisation of the Economy
New 163-page report available from Research and Markets: Uberisation means applying the Uber business model in different sectors from healthcare to real estate and food delivery, as well as financial and legal services.
It means meshing smartphones, dynamic pricing and dynamic supply to create a disruptive and delightful user experience.
The mobile payment revolution will further drive the uberisation of the economy and society towards an on-demand culture.
There is a massive opportunity for the retail sector to combine mobiles, loyalty schemes and the right payment solution – with personalized pricing only one aspect.
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