Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
Kuapay
Kuapay is a payment service provider that combines digital wallet and mobile payments. The company is based in Santa Monica, California with offices in New York City, Santiago, Chile, and Madrid, Spain.
The Kuapay system allows consumers to present a one-time QR code to a merchant, authorize a purchase, and receive a receipt. Credit card information is not transmitted in the QR code, increasing safety. The system also includes location-based coupons and loyalty marketing. This one-time mechanism increases security over presenting a credit card number.
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