Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
NCR’s Aloha POS to Integrate with “Pay with OpenTable” Mobile Payment Solution for Restaurants
NCR Corporation, maker of the popular point-of-sale (POS) system Aloha, and OpenTable, a leading restaurant reservations system with mobile payment capability, have teamed up to integrate OpenTable’s “Pay with OpenTable” app with the Aloha POS via NCR Hosted API platform, a cloud-based gateway that allows third parties to integrate, maintain and deploy their services across NCR’s installed base of point-of-sale systems.
To pay with OpenTable, diners who reserve at participating restaurants add a credit card in the OpenTable app before they dine and then they can view and pay their check on their smartphone. There’s no separate app to download; no codes to enter; and no scanning or barcodes involved. Diners who pay with OpenTable simply get up and go whenever they’re ready.
“The integration with the NCR Aloha point-of-sale solution makes the OpenTable mobile payment experience even more widely available to our customers,” said Matt Roberts, Chief Executive Officer of OpenTable. “We’re excited about working together to power a payment and dining experience that is intuitive and elegant for both diners and restaurants.”
District, a restaurant in San Francisco, has been piloting the integrated solution since April. Jon D’Angelica, the restaurant’s co-owner, remarked: “We have been using the NCR and OpenTable mobile payment functionality and are extremely encouraged by the initial benefits. We’re always looking for ways to improve communication flow between our guests and their server, and we feel enabling them to pay on their smartphones will help do this and create a better customer experience at District.”
Pay with OpenTable is currently available in select cities and restaurants across the U.S. and will be available to NCR Aloha customers in the second half of this year.
“We want restaurant patrons to have the best experience possible while dining. Using NCR’s Hosted APIs to integrate the NCR Aloha point-of-sale solution with the OpenTable app is the newest way we do that,” said Paul Langenbahn, president, NCR Hospitality. “Consumers can take action and pay when they want instead of waiting, while restaurants can drive loyalty and engagement.”
How it Works:
Source: NCR