Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. This 78-page report, “Consumers and Mobile Financial Services” (March, 2015) examines trends in the adoption and use of mobile banking, payments, and shopping behavior and how the emergence of mobile financial services affects consumers’ interaction with financial institutions.
ClairMail
ClairMail provides mobile banking and payments solution for banks, credit unions, card services and payments. More than just a veneer for traditional online banking, ClairMail allows financial institutions to tap into the ubiquitous, real-time and actionable nature of the mobile phone to take have a more direct participation in customer interactions.
ClairMail has a comprehensive suite of mobile banking and payments applications built on a flexible, enterprise-ready mobile platform. Eight of the top twelve banks in North America use ClairMail to power their mobile banking offerings. Benefits to the financial institutions include lower costs, enhanced acquisition, improved retention, fraud reduction and generation of revenue.
ClairMail’s mobile banking and payments solution provide:
- 100 Percent Coverage: Reach all customers, not just online banking customers.
- Proactive 1:1 Conversations: Deliver personalized, high-value content that customers want.
- Triple Play Convergence: Optimize the customer’s mobile experience and reduce TCO.
- Cross-Product, Cross-Channel Orchestration: Extend mobile across the entire organization.
ClairMail is located in San Rafael, California. Investors include Norwest Venture Partners, Outlook Ventures, JAFCO Ventures, and Investor Growth Capital.
More information: ClairMail
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