Sutherland Global Services, a provider of Business Process Outsourcing (BPO) services, has announced a partnership with Tyfone, a global provider of unified mobile secure transaction infrastructure for mobile banking, mobile identity management and mobile contactless NFC payments.
Over the last twenty years mobile financial services have become the fastest growing distribution channel for financial institutions. Mobile channels have helped to reduce customer attrition and improve customer acquisition and provide new revenue streams.
The partnership combines Sutherland’s financial services domain expertise and global presence with Tyfone’s ability to deliver mobile financial services and mobile payments functionality on a single platform – extending any banking product to any mobile phone on any operating system over any network. The Sutherland-Tyfone combination also provides a means for delivering NFC contactless payment capabilities to customers via Tyfone’s u4ia pre-integrated mobile financial services platform.
“The financial services ecosystem is quickly changing and the ability to recognize and adapt to customer needs and demands plays a vital role in Sutherland’s success in the industry,” stated Dilip Vellodi, Chairman and CEO of Sutherland Global Services. “Tyfone’s technology innovation in the mobile banking industry and expertise in helping financial institutions to leverage the benefits of the mobile platform perfectly complements Sutherland’s specialized services in various Financial Services segments.”
Financial institutions are turning to specialized-services companies like Sutherland to maintain profitability and reduce time-to-market, especially in the current economic environment. By adding advanced offerings like mobile banking and NFC contactless payments, Sutherland enables financial institutions to quickly and easily provide their customers with secure mobile services and at the same time access potentially new revenue streams
“Bringing our proven, patented technologies to Sutherland’s sterling record of providing streamlined, cost-saving financial services is an excellent partnership opportunity for Tyfone” said Prabhakar Tadepalli, Tyfone’s chief operating officer and co-founder. “Through the implementation of our u4ia platform with its available companion SideTap, Sutherland will be able to provide its customers with the tools necessary to deliver a robust mobile banking solution to their clientele, making trusted, feature-rich mobile banking a reality.”