On-demand payment processor BillingTree will feature its Mobile Solutions Suite including text notification and payments, Pre-Funded accounts and mobile optimized web forms along with PaynCash, EBPP and Account Verification tools at next week’s EEI/AGA Customer Service Conference.
The Edison Electric Institute and American Gas Association (EEI/AGA) Customer Service Conference & Exposition is a premiere utility industry customer service annual event. Utility professionals from all levels involved in customer service activities, encompassing customer call centers, benchmarking, meter reading, remittance processing, telephone centers, credit/ collection, customer accounting, mail center operations, training, branch/business office operations and related areas will attend.
Mobile payment options offer greater convenience for customers on the go, and provide a tool for organizations to communicate directly with their customers about possible service outages etc., as well as any outstanding bills.
BillingTree supplies a leading fully integrated, multi-channel electronic payment platform to a growing list of Industries, including Insurance, Utilities (such as energy, cable, municipal, and phone), as well as Healthcare and Subscription-billed services. Benefits of electronic payment solutions include an accelerated availability of consumer funds, reduced costs associated with manual-payment processing, improved cash management, and integrated processing by managing all payments, returns, and corrections through a single portal.